Description

What You'll Do

Design and build strategies for data pipelines, leveraging generative AI and automation, and executing GTM best practices to support the client’s internal development and expansion of GTM initiatives

Define and implement data-driven GTM playbooks across a set of professional services engagements

Supporting the GTM workflow, integrations and data strategies across ZoomInfo’s product sets and offerings

Act as an extension of the the ZoomInfo Labs team, being a proactive advocate within ZoomInfo and with the customer to accomplish defined objectives

Develop a trusted advisor relationship with customer stakeholders and executive sponsors

Proactively grow the breadth and depth of strategic relationships within assigned customers

Identify renewal and expansion opportunities, and collaborate with internal teams to remediate risk

Ensure customer feedback is clearly captured and conveyed internally to enable ongoing improvement of ZoomInfo products and services

What You'll Bring

4-5+ years of data / operations experience, preferably in B2B markets

Bachelor’s Degree preferred

Broad knowledge and experience in Sales and Marketing processes and systems

ZoomInfo experience strongly preferred

General knowledge of sales and marketing data architecture

Excellent communication skills, including issue tracking, triaging and crisis management

Experience in any of the following a plus: marketing, sales, operations, advisory, consulting, analysis, content creation

Experience with Sales and Marketing technologies such as Apollo, Outreach, Salesloft, 6Sense, Demandbase, Salesforce, etc

Some experience with gen AI tools and/or verifiable interest in the topic/space

Ability to efficiently manage multiple customer projects simultaneously

Communicates with internal and external customers and all levels of management

Effectively communicate technical information to non-technical audiences

Delivers informative, well-organized presentations

Understands how to communicate difficult/sensitive information tactfully

Continually seeks opportunities to increase customer satisfaction and deepen client relationships

Manages client expectations effectively

Key Skills
Education

ANY GRADUATE