GUIDIWIRE TECHNICAL LEAD

Role Responsibilities

Oversee Claims Center Development Teams with responsibility for designing, developing, and delivering new Commercial Insurance and Reinsurance products as well as supporting and maintaining a highly available and performing production environment

Plan, control and oversee engineering staffing needs across project and maintenance portfolios

Work with Project Management and Business Architecture / Analysis and Product teams to help manage scope, size, planning, development, implementation, and support for projects within the Claims portfolio

Represent the Claims Technology teams to establish strong business relationships with key customers, IT groups and vendors

Collaborate with Business Analysis, Product, Operations and Testing groups in testing Claims applications to business and IT defined quality metrics, and functional and non-functional KPIs.

Manage, maintain, and support Claims Center platform and Claims services in line with SLAs within production and non-production environments

Ensure that unit and functional tests are integrated into solutions and are part of CI/CD pipelines, with high level of code coverage

Ensure that proper branching methodologies are implemented for flexibility and agility with delivery – supporting multiple development tracks

Overall support of Claims Center eco-system, including integrations for Policy, Financial and CRM systems as well as integrations with bureaus, 3rd party vendors and other service providers

Manage and maintain the technical / solution documentation including architecture diagrams, sequence diagrams, deployment diagrams and production runbooks

Manage production applications to KPIs and troubleshoot any availability and performance issues at multiple layers of deployment, from hardware, operating environment, network, and application

Manage, maintain, and govern engineering standards around security, secure-coding, logging, alerting, build, deployment, and integrations.

REQUIRED TECHNICAL QUALIFICATIONS (in Order Of Level Of Need)

10+ years in IT field with 7+ years within Guidewire Claims Center in Integration / Configuration Development roles is required

Prior technical leadership experience in Guidewire Claims Center delivering at least 2 end-to-end Claims product implementations within Commercial Insurance space – is required

Prior Technical Lead role with an ownership of Guidewire Claims Center production environment is required. This includes end-to-end support of the Guidewire Claims Center eco-system

Technical management experience managing onshore / offshore staff with teams between 10-20 is required. The role requires strong capacity management, priority management and organization skills

Prior experience managing multiple Claims Center Development teams is required. The role is expected to oversee multiple technical tracks / implementation teams along with the maintenance track

Guidewire Claims Center Certification is highly preferred

Experience with Scrum or other Agile development methodologies is required

Expert level hands-on experience with XML, GUnit, Jenkins, GIT/Subversion/TFS, Code Coverage and Code Scan Plugin / Tools (Sonarqube, Netsparker, etc.) and frameworks

Expertise in Guidewire APIs, GX Model and Product Models

GW Claims Center Integration experience is required. The role will have technical ownership of dozens of internal and external integrations

Hands-on experience and deep knowledge with Apache Tomcat or similar application servers.

5+ years hands-on experience working with J2EE, Tomcat, XML/Web Services/ RDBMS (SQL Server preferred)

Hands-on experience and expertise with Java and GOSU programming, and strong fundamentals with OODD

Strong hands-on development experience with Batch Processes, Message Queues and Event Messaging within Guidewire Claims Center

Technical experience with product migrations / conversion is required - by developing migration utilities leveraging Claims Center APIs

Experience with DevSecOps and establishing and managing CI/CD pipelines for Claims build / deployments

Experience With Production Data Fix Utilities Is Required

Proven experience defining technology roadmaps and establishing an execution plan for Claims platforms, integrations, and services

Experience in P&C insurance is required (Commercial Insurance is preferred)

Has the ability to work with business partners and articulate technical trends/concepts and design/implementation considerations

Strong skills in problem solving, resource and portfolio planning and budgeting

Solid financial acumen, able to construct sound business plans and effectively execute against them within planned budget and established timelines with high quality

Education Requirements

Bachelor or master’s degree in Computer Science, Information Systems, or related field