Help Desk Coordinator

Skill

Required / Desired

Amount

of Experience

Non-IT help desk experience

Required

3

Years

Strong customer service experience

Required

2

Years

Accuracy in data entry

Required

Excellent human relation skills with the ability to work with diverse constituencies and a variety of educational levels

Required

Excellent organizational and time management skills

Required

Ability to deal with confrontational situations

Required

Excellent oral and written communication skills

Required

Ability to work as a member of a team

Required

Proficient in Microsoft Office and Google Drive

Required

Basic math and accounting skills

Required

Self-directed

Required

Desired Skills and Experience

Non-IT help desk experience