Description

Hi,

 

Job Title: Salesforce Architect/Lead

Location: San Jose, CA (Remote)

 

Experience Required :

Leadership:

● Lead and mentor the Salesforce development team, fostering a culture of excellence and continuous improvement.

● Collaborate with Gainsight and CRM Analytics development teams to ensure seamless integration and shared learning.

 

Salesforce Development:

● Drive the strategic direction of the Salesforce platform in alignment with business objectives.

● Develop, test, and deploy high-quality Salesforce solutions using LWC, JEST, and Apex with VS Code.

● Adhere to Salesforce best practices and Client coding standards, focusing optimization and developer experience.

 

Technical Learning and Adaptation:

● Acquire proficiency in Gainsight CS and CRM Analytics technical stacks and SQL queries in Snowflake, ensuring successful integration with Salesforce.

● Master the Customer Success end-to-end process at DocuSign, facilitating its implementation within the Salesforce platform. Cross-functional Collaboration:

● Work closely with the Customer Success Engineering team to ensure alignment between Salesforce development and Customer Success processes.

● Engage with stakeholders and other department leads to ensure Salesforce solutions meet business requirements and are delivered on time.

 

Analytics and Reporting:

● Develop and maintain CRM analytics, ensuring accurate and insightful data is available for decision-making.

● Collaborate with the analytics team to refine data processes and reporting capabilities.

● Implement data modeling, ETL processes, and dashboards to support data-driven decision-making.

 

Vendor Management:

● Liaise with vendors to ensure delivery of high-quality services and adherence to agreed-upon contracts.

 

Continuous Improvement:

● Encourage feedback and iterative improvements to enhance the effectiveness and efficiency of the Salesforce development process.

● Stay updated with the latest advancements in Salesforce, Gainsight, and CRM Analytics technologies, and incorporate best practices into daily operations.

 

Documentation:

● Create and maintain technical documentation, including data models and ETL processes.

 

Qualifications:

● Bachelor’s degree in computer science or related field.

● Salesforce Certified Platform Developer II credentials preferred.

● Minimum of 6 years of experience in Salesforce development with a proven track record of leading teams.

● Strong knowledge of Apex and LWC using VS Code.

● Basic understanding of Salesforce CRM Analytics, data analysis, and data visualization principles.

● Willingness and ability to quickly learn Gainsight, Advance CRM Analytics technical stacks, and Client’s Customer Success process.

● Excellent communication, leadership, and teamwork skills.

● Ability to manage multiple projects simultaneously and work under pressure to meet deadlines.

 

Thanks, and Regards 

 

Vivek Singh

Sr. Technical Recruiter

Global Applications Solution

Contact No: +1 201-578-7484

Text Now: 201-530-6158

Email id: [email protected]

Add: Meadowlands Plaza, Suite 216 
East Rutherford, NJ 07073