Description

Job Description

This is a telecommute opportunity but does require up to 10% travel.

Deliverables:

  • Support Specialty template optimization project already underway with a goal of improving access through enabling online scheduling tools, optimizing Hyperspace front-end scheduling through decision trees and optimizing templates.
    • Through holistic approach to optimizing access within our Specialties, the team is currently focusing on front end Hyperspace scheduling decision trees, enabling online scheduling tools as possible, and template design/standardization that results in additional appointment throughput.
  • Assess value, plan approach and implement follow-up order ticket scheduling across specialties and primary care.
  • Creative thought and planning to support attaining a goal of 17% of appointments scheduled through patient self-service.
  • Assess value of implementing features such as Recalls, Appt Request Workqueues, On My Way, On Demand virtual visits.

SKILLS:  

  • Cadence certified analyst with at least 5-7 years experience, specifically with self-scheduling tools such as Direct Scheduling, Open Scheduling, Ticket Scheduling, and Fast Pass required.
  • Experience with template design, configuration and maintenance required.
  • Experience configuring Decision Trees required.
  • Experience managing Cadence projects autonomously (strongly preferred but not required).
  • Ability to work collaboratively with other technical experts and operational stakeholders.
  • Ability to think outside the box and at a visionary level to recommend features and functionality to optimize scheduling within Epic.

Education

Any Graduate