Human Resources Generalist

Key Responsibilities:

Program Administration

• Provide guidance and answer questions on policy interpretation, ensure uniform and equitable application of policies and procedures.

• Administer Talent Management programs, such as leaves, rotations, and work schedules, generate and distribute appropriate documentation.

• Maintain time off tracking/reporting, and data for service awards.

• Enter Employee transactions and draft related documents for new hires, transfers, manager changes, pay changes, status/role changes and terminations. Ensure and request required approvals are obtained.

• Provide assistance to resolve payroll and benefit issues and answer general questions.

• Provide assistance for involuntary terminations including, calculating severance, creating vetting files and tracking paperwork.

Pre-Hire, Onboarding and Offboarding

• Coordinate background check process for new hires

• Ensure new hires have first day logistics and details, including required paperwork and authorized work documentation.

• Organize and conduct Day 1 orientation (schedule presenters, order lunch, reserve meeting rooms).

o Coordinate with departments to address specific on boarding requirements.

o Deliver presentations that meet high quality standards.

o Process any new hire paperwork.

• Troubleshoot operational issues (such as travel, expense and IT).

• Assist with terminations and exits and manage exit interviews

Other HC Activities

• Identify ways to continuously improve policies and processes

• Liaise with Global Mobility in regard to transfers

• Provide guidance to employees relating to confidential matters.

• Distribute employee communications as required.

• Manage required documentation in accordance with legal and company requirements and ensures accuracy and completeness.

• Other duties as assigned, including projects related to the business or the regional HC Services team.

Experience Required

• Bachelor's degree

• Four plus years of human resources experience required, preferably in a professional services environment, internships considered.

• CHRP/CHRL designation or in progress would be an asset

• Bilingualism in French is required

Technical Skills:

• Maintains knowledge of trends and changes in Human Resources legislation and conveys local and provincial laws where appropriate.

• Proficiency in Microsoft Suite including, Outlook, Word, Excel, PowerPoint

• Competence with video/messaging tools (Zoom, MS Teams,), collaboration tools (SharePoint)

• Experience with Workday is a plus