IBM L3 Engineer

Role : IBM L3

Location : 100% remote

Client : Maintech corp

Job Description :

• Review & analyze the IBM AIX SNAP file to analyze the on-going problem & provide

resolution to the customer.

• Analyze the AIX core/crash dump using the AIX crash or, kdb (kernel debugger) tool to

find the root cause of the system crash or, any other hardware or, software problem and the solution for the ongoing problem.

• The Level III engineer needs to analyze the storage support logs & configuration like for

IBM DS4000 family/ IBM FAStT storage to identify the exact problem with the storage

system.

• Analyzes the EMC Clariion storage SP-collect support files to determine the problem

with the EMC storage.

• Analyzes the configuration, logs with the help of the Netapp’s auto support data, to
• determine the ongoing hardware or software problem