IBM Sterling OMS

Job Description:

• Experience in IBM Sterling OMS deployments and hands on troubleshooting.
• Ability to understand business requirements and map them into Sterling OMS solution.
• Work with offshore team and facilitate the design and build of the modules they are responsible for.
• Configure the system parameters to get the designed flow behavior.
• Experience in mentoring a small team of 3-5 members and managing E2E OMS Flows
• Ability to understand the functional document given by the functional consultant and design the product extensions and configurations.
• Design Documents, Configuration Parameters, Unit Test case design, System Test Support
• Good Communication and written skills
• Ability to Identify and raise possible risks
• Hands on experience to do bug fixes and development of enhancement requests 
• Should be able to perform RCA for the priority or high impact issues and incidents 
• Represent or lead the client discussion for all technical calls and daily/ weekly/ monthly/ quarterly status reporting calls 
• Participate in integration calls and should be able to exchange the data with integration partners/ stakeholders for keeping the production environment up and running 
• Required to support off hours and holidays in case of production downtime or any other high impact issues. 
• Required to work on Jira / Service now for handling the Incidents, SRs and other business requests