Description

Key Responsibilities: Ability to design and develop AI conversations with responses coming from outside APIs via cloud function or integration with other systems Collaborate with user interface designers and backend application integration teams to understand the mechanisms through which the conversational AI solution will be used and what is needed to fulfill intents Collaborate with teams and other developers to design, develop, test , deploy and maintain a chatbot Leverage AI, NLP Technologies, and cognitive machine learning to develop chatbot applications Integrate chatbot solutions with multiple platforms Troubleshoot bots, debug, and deploy chatbots on various channels (voice/chat) Enhance user effectiveness of chatbot with the help of advanced technologies Continuously develop knowledge of emerging technologies and analytics techniques and support the pursuit of business development opportunities Ability to tune and enhance Speech to Text models Required Qualifications : Minimum of 5 years professional development experience 1+ years experience building AI powered chatbots from scratch using AI, ML and NLP technologies Must have IBM Watson Assistant Must have experience developing in IBM Watson Assistant not just interacting with it. Experience developing complex bots Experience using Watson Assistant with Speech to Text module Creating conversational AI.  Managing conflicts and No Match results. Capturing complex info. Creating Entities. This is not a web development role. Python / Python Scripting is a huge plus. In depth knowledge of conversational designs, flow, and automated speech recognition, including SSML tagging for TTS Knowledge of AI/chatbot development landscape, tools and other frameworks Clean coding skills and best practices Experience in CICD, Git, unit-testing and source code management Knowledge of cloud development and deployment principles Knowledge of Agile development and DevOps approaches Understanding of end-to-end software development processes and business requirements Preferred Qualifications: Backend (server side) development experience either in Java, node.js Strong multi-language background and experience working with programming languages such as Python, Java, Javascript/Typescript Experience with IBM Voice gateway and / or IBM Discovery is a plus

Key Skills
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