Identity and Access Management (IAM) Contractor

You Are

We are currently looking for a skilled Identity and Access Management (IAM) Contractor to collaborate with our team of full-time employees (FTEs) in our Mexico office. The ideal candidate will possess deep expertise in IAM systems, with a focus on deploying, managing, and optimizing IAM solutions. As an IAM Contractor, you will play a crucial role in supporting our cybersecurity infrastructure, ensuring robust security measures, and improving our IAM processes in line with our organizational goals.

The Opportunity

 

• Assist in coordinating Multi-Factor Authentication (MFA) password resets and changes.
• Support the management of application assignments, activations, and deactivations.
• Help resolve Single Sign-On (SSO) issues involving SAML/OpenID Connect applications and on-premises applications.
• Contribute to troubleshooting and resolving implementation/integration issues related to Okta.
• Aid in the account/safe onboarding and offboarding processes within CyberArk.
• Participate in the secure storage and maintenance of credentials.
• Support adherence to established IAM platform policies and procedures.
• Work alongside the Active Directory management team to ensure integrated identity governance.
• Assist in managing and monitoring scheduled jobs and system maintenance for SailPoint ID Now.
• Help address connectivity errors and understand provisioning protocols such as SCIM.
• Support the management of Azure IAM roles, policies, and privilege management.
• Assist in ensuring the proper assignment and management of user privileged identities.
• Maintain up-to-date knowledge of Azure IAM administration and implementation.
• Respond promptly to critical incidents and ad-hoc requests.
• Facilitate coordination with various stakeholders for ticket-related clarifications and issue resolution.
• Assist the Solidigm Lead and FTEs in periodic status reporting, escalations, approvals, and project management.
• Conduct periodic health checks and monitor audits/logs.
• Recommend and implement data correction activities and system optimizations.
• Maintain documentation for known issues, resolutions, service requests, and SOPs.
• Support interface management between IDAM tools and integrated applications.
• Aid in the remediation of identified vulnerabilities and support system improvements.
• Participate in the initiation of Root Cause Analysis (RCA) for issues in IDAM systems as requested. 
  
   

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What You Need

 

• Demonstrated experience in managing user authentication and authorization within Okta, Azure AD, and Active Directory.
• Expertise in Privileged Access Management (PAM) using CyberArk.
• Familiarity with Identity Governance and Administration (IGA) using SailPoint ID Now.
• Strong knowledge of Azure IAM, including roles, policies, and privilege management.
• Proficient in managing both out-of-the-box and customized system functionalities within the IDAM environment.
• Excellent problem-solving skills and ability to work collaboratively with FTEs and external vendors.
• Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or related field.
• Relevant certifications in IAM technologies such as Okta, CyberArk, SailPoint, and Azure IAM preferred.
• At least 3 years of experience in IAM roles, with a strong preference for candidates with prior contractor or consultancy experience.
• Bilingual proficiency in English and Spanish is highly desirable.