Infra Service Delivery Manager

Infra Service Delivery Manager

Location: Chicago, IL (Work form office 2-4 days in a month)

Need only Local candidates

Job description

Responsible for end to end delivery of infra services in efficient and timely manner for team working in 24x7 basis.
Lead 50 + technical members at offshore & Onsite
Understand the technology and enterprise infrastructure in- Network, Servers, security, EUC, ServiceDesk, Cloud, etc
Should be able to lead and drive the technical team. Should be able have face to face session, meetings with customer.
Work as single point of contact for customer and front-end delivery
Manage cost, and focus on improving revenue and Gross margin.
Minimum of 10+ Years’ experience in Technical Projects Management related activities. And other criteria include
Sound foundational knowledge of IT infrastructure and architecture