Infrastructure Engineer (IMO Integration)

Key Responsibilities:

In-depth knowledge of Zoom and Slack infrastructure and integration points
Zoom: Experience in managing Zoom integration projects, including planning, execution, and monitoring. 
Proficiency in troubleshooting and resolving Zoom integration issues. 
Familiarity with Zoom APIs and SDKs for custom solution development. 
Understanding of security best practices for Zoom integration. 
Ability to collaborate with cross-functional teams to enhance Zoom functionality. 
Expertise in configuring and maintaining Zoom Rooms and related hardware. 
Skills in automating Zoom deployment and configuration using scripting and tools. 
Experience in conducting Zoom training sessions for end-users and IT staff. 
Knowledge of integrating Zoom with other enterprise systems like Microsoft Teams. 
Slack: Proficient in designing and implementing Slack and Slack Connect with a focus on enterprise security. 
Ensure Slack Channels, Direct Messages, and Threads follow the company's retention and DLP requirements. 
Maintain secure and reliable communication by adhering to encryption and networking standards for Slack cloud services. 
Integrate user management and access controls with company directory services and entitlement management. 
Design and implement a Slack admin console following guidelines for compliance, security, and risk. 
Investigate the impact of Slack integration on the current installed base and potential conflicting policies. 
Use automation, system tools, open-source solutions, observability, and 'security first' principles in daily work. 
Contribute to team agile ceremonies, lead demos and presentations, and assist in onboarding new engineers. 
Bridge desired Business features to BT capabilities and execute groundwork in requirement translations and design. 
Initiate detailed level solution design approaches across multiple domains. 
Guide the team to achieve key software delivery capabilities using automated, coded enterprise and observability. 
Participate in speaking and advocacy events, and coach core technology communities. 
Engage in understanding and researching new technologies. 
Research and adopt new technology solutions and ways to build technical capabilities.

Key Requirements and Technology Experience:

Must have System Integration, ZOOM Slack Integration / Unified Communication Technology. 
Proven experience in Business Technology or a related field. 
Strong understanding of communication platforms and integration. 
Experience with automation tools and 'compliance first' principles. 
Ability to lead and contribute to team agile ceremonies. 
Excellent problem-solving skills and ability to design solutions across multiple domains. 
Commitment to continuous learning and professional development. 
Working Conditions:
Hybrid environment for specific geographic region with the possibility of remote work. 
Collaboration with cross-functional teams and stakeholders. 
Participation in ongoing training and development programs.