Infrastructure Technical Specialist

Infrastructure Technical Specialist/Network - Onsite( Cedar Rapids, IA) - In Person Interview

[Cedar Rapids, IA, 52401] |   2023-12-15 09:16:31

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Job Code : IA016

Hello Associates,

*** Greetings from My3tech ***

Job:IA-CR-ITS1-Infrastructure Technical Specialist (725724)

Location : 101 1st St SE, Cedar Rapids, IA 52401

Client : State of IA

Interview : In Person Only

The Infrastructure Technical Specialist (INTS) is a senior level resource with specialized knowledge and experience in specific technologies.

Overview:

The Infrastructure Technical Specialist (INTS) is a senior level resource with specialized knowledge and experience in specific technologies. The INTS has an overall knowledge of IT infrastructure and architecture that serves as a strong base for technical expertise in a specific product or program.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

•             Collaborate with IT, County management and leaders to assess near- and long-term network capacity needs with financially sound solutions.

•             Create and maintain documentation as it relates to network configuration, network mapping, processes, and service records.

•             Work with inter-agency organizations, state and local agencies, and associated organizations to design connectivity and security solutions. 

•             Assist Network Architect in developing, implementing, and maintaining policies, procedures, and associated training plans for network administration, usage, and disaster recovery.

•             Manage the design, implementation, documentation and support of the printer environment, resources needed, and management of software application associated with system

•             Manage the design, implementation, documentation and support of the camera environment, resources needed, and software application associated with system

•             Manage the design, implementation, documentation and support of the audio/visual environment, resources needed, and management of software application associated with system

•             Support and assist with architecture behind LANs, WANs, wireless networks, UPSs, and other related network hardware solutions

•             Conduct research on network products, services, protocols, and standards to maintain compliant with security standards in the networking industry

•             Oversee new and existing equipment, hardware, and software upgrades.

•             Interact and negotiate with vendors, contractors, and partner agencies to secure network products and services.

•             Configure networks to ensure their smooth and reliable operation for fulfilling business objectives and processes.

•             Research and review new technologies and advancements in network applications and resources

•             Stay current on security trends that are applicable to securing the environment; including but not limited to patches and vulnerability assessments

•             Define and document best practice procedures for implementation and maintenance of the environment

•             Monitor network performance, troubleshoot problem areas and respond in a timely manner as needed.

•             Oversee installation, configuration, maintenance, and troubleshooting and video and printer hardware and software solutions.

•             Monitor and ensure network connectivity for systems reliant on network access

•             Practice network asset management, which includes the maintenance of network component inventory, lifecycle of product inventory, contract renewals and technical specifications documentation.

•             Monitor and test network performance and provide network audit statistics and reports.

•             Participate in managing all network security solutions and provide recommendation for necessary improvement

•             Perform network and security audits

•             Participate in training and seminars as it relates to necessary KSAs

MINIMUM ENTRANCE QUALIFICATIONS

Education and Experience

•             University degree in computer science or related fields and/or 5 - 7 years equivalent work experience.

Licenses or Certifications

•             Certifications in Cisco, VMware, or other relevant are beneficial, but not required.

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of:

•             Proven experience and success with LAN, WAN, WLAN, and WWAN design and implementation.

•             Proven experience with network capacity planning, network security principles, and general network management best practices.

•             Strong, hands-on technical knowledge of core technologies, including Cisco, Microsoft, FortiNET, and Meraki.

•             Knowledge of Cisco VOIP technologies.

•             Knowledge of video software, retention requirements and back up support solutions

•             Knowledge of audio/visual configurations and technologies

•             Working technical knowledge of current network hardware, protocols, and Internet standards.

•             Excellent hardware troubleshooting experience.

•             Competence with testing tools and procedures for voice and data circuits.

•             Good understanding of the organization’s goals and objectives.

•             Knowledge of applicable data privacy practices and laws.

Skill in:

•             Customer service

•             Written and verbal communications

•             Collaboration and teamwork

Ability to:

•             On call availability

•             Research, recommend and purchase the correct equipment

•             Problem solve and show a technical ability

•             Always remain professional and courteous

•             Work respectfully in a diverse and inclusive environment

• Proven experience and success with LAN, WAN, WLAN, and WWAN design and implementation.

Required

• Proven experience with network capacity planning, network security principles, and general network management best practices.

Required

• Strong, hands-on technical knowledge of core technologies, including Cisco, Microsoft, FortiNET, and Meraki.

Required

• Knowledge of Cisco VOIP technologies.

Required

• Knowledge of video software, retention requirements and back up support solutions

Required

• Knowledge of audio/visual configurations and technologies

Required

• Working technical knowledge of current network hardware, protocols, and Internet standards.

Required

• Excellent hardware troubleshooting experience.

Required

• Competence with testing tools and procedures for voice and data circuits.

Required

• Good understanding of the organization’s goals and objectives.

Required

• Knowledge of applicable data privacy practices and laws.

Please email me if I miss your call J