Inside Sales Specialist

About the job

Role Overview:

We are seeking a dynamic and motivated Inside Sales Representative (ISR) to join our team and drive growth for our client’s Talent & Learning Solutions. The ISR will play a pivotal role in identifying, engaging, nurturing and closing new sales deals through a mix of inbound and outbound strategies. Your target customers will be small and medium businesses that have not yet adopted our client’s talent solutions. This role is a fast-paced one that will allow you to quickly develop sales development & consultative sales skills. Each day, you will speak to prospective customers across a range of functions and verticals. If you are a results-driven individual with excellent communication skills and a passion for technology, we want to hear from you.

Key Skills:

● Prospecting & Lead Management: Demonstrated ability in end-to-end prospect management from initial contact to deal closure.

● Strategic Sales Planning: Capacity to develop and execute strategic sales plans for target accounts and territories.

● Product Expertise: In-depth knowledge of the client’s Talent & Learning Solutions products, with the ability to match product benefits with prospect needs.

● Communication & Negotiation: Advanced communication, negotiation, and presentation skills to effectively sell Talent & Learning Solutions solutions.

● Relationship Management: Strong ability to build and maintain relationships with business decision-makers and influencers.

● CRM Mastery: Proficient with CRM tools for tracking customer engagement, pipeline management, and sales progress.

● Performance Metrics: Competence in analyzing sales data and KPIs to inform strategy and report on sales activity and forecasts. Key Responsibilities:

● Lead the end-to-end sales process, including prospecting, qualification, presentation, negotiation, and closing.

● Develop a robust pipeline of potential prospects through direct outreach, networking, and lead generation activities.

● Develop and execute on a strategic plan for the assigned book of business

● Deliver compelling presentations of the hiring and learning solutions to potential prospects, highlighting the unique value proposition and benefits.

● Maximize business opportunities by conducting thorough needs assessments / by uncovering customer challenges and aligning them to the client’s full range of hiring and learning solutions

● Develop and maintain a deep understanding of the customer’s business, including their market position and competition.

● Foster long-term relationships with customers for ongoing business and potential upsell/cross-sell hiring and learning solutions.

● Coordinate with technical teams to ensure a clear understanding of the API integration process and requirements.

● Manage and report on sales pipeline activities, maintaining accurate records within CRM systems. ● Meet or exceed sales targets while ensuring a high level of customer satisfaction and retention.

Key Qualifications:

● Graduate / post-graduate in any discipline

● Excellent written and verbal communication skills

● A minimum of 2-3 years of experience in B2B sales, preferably in the technology based hiring and learning solutions sector

● Demonstrated success in an Inside Sales role, handling the full sales cycle.

● Demonstrated ability to engage, influence and educate prospects

● Excellent pipeline management skills

● Eagerness to thrive in a fast-paced sales environment.

● Understanding of hiring and learning solutions

● A history of achieving or surpassing sales quotas and targets.

● Proficiency in using CRM software, such as Salesforce or Microsoft Dynamics, to manage sales cycles and customer information.

Key Competencies

1. Strategic Sales Planning and Execution: Demonstrates a comprehensive understanding of sales development processes, with the ability to strategically plan, execute, and adapt sales tactics to meet business objectives effectively.

2. Client Engagement and Communication: Possesses advanced skills in outbound calling, with a competency in initiating and maintaining strong client relationships through effective communication and engagement strategies.

3. Prospecting and Lead Generation: Exhibits a high level of proficiency in identifying potential leads, employing advanced sales prospecting techniques, and successfully converting prospects into viable business opportunities.

4. Pipeline Development and Management: Able to efficiently manage and nurture a sales pipeline, ensuring a steady flow of business and a balanced funnel of sales activities, from lead generation to closing deals.

5. Negotiation and Persuasion: Skilled in negotiation, capable of effectively persuading and influencing decision-making processes, and achieving favorable outcomes in sales negotiations. 6. Organizational Leadership and Efficiency: Demonstrates superior organizational skills, including the ability to prioritize tasks, manage time effectively, and lead sales operations with a high degree of efficiency and attention to detail.