IoT Technical Architect L3

Duties & Responsibilities
·        Support and manage IoT technical issues that are outside the scope of BAU service provider scope.
·        Coordinate complex service and technical issues with customer IoT team and service provide teams.
·        Regular reporting on IoT run mode status - deepen learning for improving Industrial Workplace services.
·        Produce IoT service KPI reports and monitor the trends regularly.
·        Contribute to process documentation for new IoT devices.
·        Contribute to technical discussions on deciding the production infrastructure change required for new and existing IoT products.
·        Contribute to the service planning process by identifying the technical support requirements for the new IOT products.
·        Assist the relevant level 3 support teams in resolving technical 
·        Take the relevant responsibility in executing required infrastructure change for IOT
·        Responsible for creating & amending technical support documentation for IOT products
·        Should have deep understanding of Real-life IoT Use case across various industries and a strong understanding of building the technical architecture necessary to support the IoT devices. 


Required Qualifications
·        Strong experience in IoT and Device lifecycle Management.
·        Hands-on project experience on integrating IoT devices to one or more IoT Platforms (Azure IoT, AWS IoT, Watson IoT, Thingworx, GE Predix etc.).
·        Should have Project profile which can demonstrate e2e project life cycle experience (proposal to go-live stages)
·        Experience in Embedded domain with Microcontrollers, Sensors (Zigbee, GSM module, LUX sensor, PIR Motion) and Display devices (LCDs, Segment display).
·        Experience with implementing protocols like UART, I2C, SPI, Rs232/485, CAN, Wi-Fi, Zigbee.
·        Knowledge in modern best practices for software development, delivery, and deployment.
Excellent inter-personal & communication skills with a positive and pro-active problem-solving attitude is a fundamental requirement.