IT Applications Support Specialist

Job Summary:   

Under direct supervision, provides management information system user support on a continuing basis, either by phone or site visit. 

 Troubleshoots end-user problems. 

 May train end users on software applications.  

May install and maintain personal computer hardware and software.  

Job responsibility includes providing Tier 1 Technical Support involving both front and back-end technical support for 3rd party application products including deployment/implementation, application modification, and application error debugging.  

This position is 100% remote.   

Qualifications:  

Bachelor’s Degree in Information Technology or related area AND One year of experience, which included report writing and data collection, tabulation, computation and analysis.  

Technical Skills  

 experience and knowledge with the below skills is Preferred 

Programming language (Java /.NET) 

JavaScript 

Groovy Script 

XML 

SQL 

PL SQL  

Oracle / MS SQL Server databases