IT Asset Management

Job Description

IT Asset Management (ITAM) is seeking an IT Asset Analyst to assist with the infra operations, including managing enterprise software licenses management cycle from agreement to entitlement to consumption and audit. The role will require generation of different reports and participation in software related audit activities having a deep understanding of different licensing terms and conditions, licensing models, contracts, and pricing arrangements with major vendors.

Responsibilities include:

• Manage enterprise software license agreements ensuring alignment between entitlement and consumption
• Effectively manage software license optimization and serve as a subject matter expert on software licensing models
• Ensure software procurement and deployment processes are meeting project management needs
• Responsible for Software license management functions for all platforms
• Champion software harvesting with adherence to company policies
• Act as a bridge between IT Operations and Delivery and Procurement for all software license needs
• Manage governance meetings and touch points with vendors and other service providers on a regular basis
• Responsible for the daily and long-term strategic management of software and technology-related hardware within the organization (this includes planning, monitoring, and recording software license and/or hardware assets to ensure compliance with vendor contracts)
• Assist in forming procurement strategies to optimize technology spend across the organization
• Identify and close gaps in current ITAM (Information Technology Asset Management) processes as we transition and transform our infrastructure
• Develop and implement procedures for tracking company assets to oversee quality control throughout their lifecycles
• Responsible for ensuring that the ITAM/CMDB (Configuration Management Database) databases are maintained via day-to-day operations as well as work on continuous improvements and transition
• Ensure business requirements are clearly identified, prioritized and satisfied by appropriate technical and or business process solutions.
• Work as a key interface between users and procurement for IT HW/SW assets
• Requirements and skills:
• Strong working knowledge and understanding of interpreting licensing terms and conditions, licensing models, contracts, and pricing arrangements with major vendors (Oracle, IBM, Microsoft, VMware and RedHat etc.)
• Solid understanding of asset management and discovery tools like ServiceNow SAM Pro, BMC, SCCM, ILMT and BigFix
• Understanding of Service Management and ITIL.
• Solid understanding on ServiceNow reporting and dashboard creation capabilities.