IT Business Analyst OR System Analyst

Duties and responsibilities

Identifies and defines business requirements by quickly understanding business and technical requirements based on the input and opinions from a diverse group of users

Works on process flows and screen designs and provides storyboarding to support system design. Review and interpret ongoing business requirements.

Documents business requirements in a suitable format that communicates the specific functionality that will be developed for the product and obtains appropriate approvals.

Articulate, Communicate, and Coordinate with UI/UX, app development, backend, CMS, Testing, and other and subject matter experts on design & development.

Works closely with the applications manager to create and maintain product roadmaps, epics, user stories, use cases, and other product documentation.

Write test cases based on wireframes, comps, and functional requirements

Conduct functional testing and cross-browser and mobile device testing

Be responsible for the end-to-end testing of complete, interactive web and mobile applications

Monitor and identify problems with content, layout, usability, accessibility, functionality, guidelines, and more across multiple browsers and devices

Review product specifications and develop effective testing strategies, plans, and tools to ensure project goals are met

Thoroughly test solutions to ensure functionality and integrity

Ability to write queries using SQL and compile data and reports as needed.

Manage and maintain all requirements materials and traceability matrices

Help Desk support as needed to support production applications

Preferred Qualifications

·Bachelor’s Degree in Computer Science, IT, MIS, Engineering, or related fields.

·7+ years of experience as a BA/QA Analyst.

·Experience across the SDLC, including requirements, design, development, testing, documentation, training,deployment, operations, support, and maintenance.

·       Ability to work well with business unit SMEs,Business Analysts, vendors, and end users in cross-functional teams.

·       Extremely detail-oriented, organized,structured, analytical, and logical, with strong problem-solving skills.

·       Track record of meeting or exceeding clientexpectations, personal performance expectations, and achieving project goals.

Required/Desired Skills