IT Delivery Manager

Position: IT Delivery Manager

Location : Detroit, MI

Client: BCBSM IT

Engagement Description –

• Manage multiple projects concurrently, up to 4-5 projects
• Projects may include business, operational and/or technical team members 
• Responsible for initiating, planning, executing, controlling, and closing projects using a formal project management methodology.
• Must adhere and align to all required processed and procedures
• Oversee client/customer/vendor relations to ensure that service expectations are met.
• Develops detailed project plans, budgets and schedules, including goals, risks, and resource allocation.
• Monitors project metrics for significant deviations in quality, cost, or schedule.
• Monitors all project risks and issues and manages their resolution and impact.
• Meets with and presents project status to senior level mgt. as well as customers as needed

Top 3 Required Skills/Experience –

• Strong Project management experience
• Strong Attention to Detail/Organization
• Excellent Communication skills

Required Skills/Experience – The rest of the required skills/experience.  Include:  

• Minimum 5 years’ experience in leading projects
• Able to lead a project team of at least 20-30 team members.
• Strong organizational, planning, analytical, presentation and communication skills.
• Excellent interpersonal skills and customer service skills including the ability to interact with internal and external customers at all levels
• Strong organizational, planning, analytical, presentation and communication skills.
• High Proficiency Level in specific job related duties and skills are required.
• Experience working in Sharepoint. 

Preferred Skills/Experience – Optional but preferred skills/experience.  Include: 

• Health Insurance industry experience.
• Experience in leading projects with technical, business and operational team members.
• Ability to present to groups of people.
• Working knowledge of MS Excel, MS Word. MS PowerPoint and MS Visi
• Experience working in PlanBlue

Education/Certifications – Include: 

• Bachelor's degree required