IT Development Manager

Key Accountabilities and Responsibilities:

• Lead a dynamic team of onshore / offshore developers and assist Director of Development with transformation of the team to adapt to new agile ways of working and shifting focus to Product Oriented Development
• Follow Project or Product Management methodology managing tasks and activities within the team displaying flexibility with either Agile, Waterfall methodologies or a hybrid
• Manage project or product deliverables through entire development lifecycle from estimation to delivery and hypercare 
• Collaborate with other IT teams, vendors and the Business to ensure timely delivery of various tasks, projects and Level 3 Support requests and incidents
• Actively participate in business and technology planning sessions to identify future needs adhering to a technology strategy and delivery roadmaps
• Handle multiple issues/tasks/projects of varying size simultaneously and effectively communicate status to stakeholders and management
• Work with store operations and brand leadership teams to address problems and incidents, participate in P1/Sev1 calls when needed
• Exercise effective communications and foster team building
• Partner with System Administrator with internal Retail IT to follow and support an internal production change control process
• Manage Development Team relationships within Retail IT domain (IT/business/third parties/vendors)
• Be the main point of contact for larger IT organization, including Retail IT, Infrastructure, Security, Digital and Governance teams
• Adhere to company’s internal policies and initiatives including Diversity, Equity and Inclusion and Sustainability

Technical Proficiency:

• Mastery in IT Agile Transformation and POD
• Expert level of Systems’ Architecture and IT Project Lifecycle
• Expertise in Point-Of Sales Solutions (CEGID or GK are a big plus)
• Strong Design and Development of Web APIs (Rest and SOAP)
• Expert level of SQL Server Development, including Stored Procedures, Triggers, Functions, Assemblies
• Working experience with Business Intelligence, SQL based SSRS, SSIS or other ETL tools
• Experience with Batch and VB Scripting
• Working Knowledge of VB.Net / C#.NET, Java Script, HTML
• Proficiency in creating technical documentation and building flow charts 
• Retail background or experience working in Retail environments 
• Working knowledge of ERP systems (SAP is a big plus)