Description

Experience:
Associate's degree and/or 5-15 years of experience.
Strong background of proven success in IT field services required.
Previous management experience of 1st and 2nd level desktop / network support team preferred.
Solid record of success in managing customer satisfaction in an IT Services environment that includes end user desktop support.

Certifications:
ITIL Foundations, Industry standard technical certifications, such as A+, and Project Management certification preferred.

Key Skills
Education

Any Graduate

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