IT Governance/Manager

IT Governance/Manager

[Austin, TX, 78753],[Los Angeles, CA, 90017],[Phoenix, AZ, 85044],[Washington, DC, 20003],[Tucson, AZ, 85738],[Irvine, CA, 92614],[Sacramento, CA, 95822],[San Francisco, CA, 94102],[Seattle, WA, 98141] |   2024-

Key Responsibilities:

• Manage the day-to-day operations of the Records department, including routine tasks, projects and larger initiatives.
• Oversee all members of the Records department, including providing support/guidance and helping to foster professional development.
• Continually assesses industry standards and improvement programs through attendance at leading Information Governance and Records Information Management conferences and provide recommendations for updates and modifications.
• Collaborate with practice leaders, practice members, client teams and Firm service departments to encourage business process improvement opportunities and RIM utilization.
• Develop Records Information Management policies and procedures and implement compliance monitoring systems.
• Open new files, including creating new physical files, entering information into applicable records databases and adding new folders as necessary for ongoing matters. 
• Maintain files, both physical and electronic and assist with document-level filing, update and reorganize files as well as update, monitor and maintain the Firm's records management system.
• Work to minimize the volume of inactive and closed files on site, continue to process files for disposition including off-site storage and return files to clients and/or process for destruction.
• Manage offsite storage and onsite space and file management for the records of the Firm.
• Coordinate all aspects of onboarding records and information into the Firm, including being the primary contact for electronic and physical files coming into the Firm. 
• Communicates with lateral and current attorneys about the onboarding procedures.
• Oversee, assess and provide recommendations on any records or compliance concerns.
• Provide project leadership and support for records procedures and policies, including current and future technologies.
• Develop and administer the Firm's information governance policies and implementation plan including the management of all firm records, both electronic and paper.
• Ensure proper documentation of all transactions as specified by established Firm policies and procedures.

Experience & Qualifications: 

• Bachelor’s degree in Business Administration, Library Science, Information Technology or a related field, or equivalent experience, is required. 
• Master’s degree is preferred.
• Hold a Certified Records Manager (CRM); Certified Records Analyst (CRA); or Records Information Management (RIM) Certification, or are currently in the certification process.
• Minimum of 8-10 years of records experience in a legal or professional services firm, including 5 years of experience working with electronic records. 
• Strong knowledge of compliance regulations and requirements with regards to records processes, procedures and best practices.
• Working knowledge of electronic file management and the Windows file system required; experience with legal document management systems such as iManage Document Management, NetDocs, iManage Records, or FileTrail . 
• Managing and tracking incoming electronic data from multiple sources and into Firm document systems.
• Ability to think strategically and analytically. 
• Strong leadership, relationship, problem-solving and planning skills.
• Ability to work effectively in a fast paced and collaborative work environment.
• Ability to occasionally travel to other offices as needed.
• Excellent written and oral communication skills.
• Proficient in Microsoft Office Suite.
• Lift, handle and move boxes of up to fifty (50) pounds.
• Position requires frequent standing and sitting for extended periods of time.

Technical Skill Must Haves:

• Power Desktop Toys
• Imanage
• IT Data Governance
  • Supervising 5 members team 
• Assigning user permissions in manage, changing folders recovering files in imanage
• Will train others in this
• Power desktop - files in and out (always struggled technically and process wise)