IT Help Desk

Description:
Bachelor's Degree or Associates Degree plus relevant certifications. 
Must have at least two years' help desk experience.
Relevant certifications include CompTIA A+, CompTIA Network +, CompTIA Linux+, CCNA, Apple, MCP, MCDST, MCSA, and/or MCSE and are a plus.
Experience supporting coordination of PC hardware (Dell hardware a plus), Microsoft Windows 10 and higher, Office 2013 and higher
Strong experience supporting coordination of Apple hardware repairs, OS X 10.9+, Office 2016 and Office 0365 for the Mac and Outlook/Apple Mail for the Mac. Ability to understand which part End user is requesting.
Experience with current and popular cloud applications and configurations, like OneDrive, Google Drive etc excluding central configurations