IT Portfolio Business Analyst

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IT Portfolio Business Analyst

Remote Job |   2023-02-07 08:57:33

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Job Code : 2023-MY3TECH0038

IT Portfolio Business Analyst

Austin, TX (Remote within Texas)

6 months Contract with possibility to extension

Job description:

Under the direction of Regulatory & HSCS Portfolio Project Manager, Business Analyst for IT Portfolios performs advanced (senior-level) business analysis work. Work involves coordinating the gathering, development, and documentation of business /user requirements; the review, assessment, and development of business processes; alignment of business needs with technology roadmaps, architectural roadmaps, product roadmaps and providing recommendations for Portfolio roadmap; identification of the gaps associated with business processes and underlying technical solutions and converting them into future projects; communicating business processes in the form of workflow diagrams; documenting business processes and requirements. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment. Travel to other work location may be required. Performs other duties as assigned.

• Extremely high level of sound logic and analytical ability where problems are very unusual and difficult;
• Highly developed oral and written communication skills;
• Very high level of interpersonal skills to work effectively with others, motivates employees, and elicits work output;
• Ability to lead, manage, plan, and direct the work of business systems analysis personnel;
• Knowledge and understanding of Information Technology industry trends, directions and market experience; ability to relate them to own organization;
• Knowledge of architectural concepts, principles, and tools relevant to infrastructure, information, Applications, organizational structure, etc.;
• Familiarity with company's information architecture and information management methodologies.

Essential Job Function 1: (45%) Analyze and document requirements utilizing industry best practices on IT projects and HHS initiated requests; oversee the development of business and user requirements to help define and support business strategy; assist in the development of the agency and IT strategic plan and the agency information resource plans; manage the formation of Product and Project roadmaps; derive and document requirements from established business processes and existing systems, identify gaps, required enhancements and improvements; develop functional and/or system requirements documentation focusing on efficiency improvements, streamlining applications and modernizing underlying technology; document clear, detailed, and thorough technical specifications for simple to complex requests; act as liaison between technical and non-technical customers, tailoring communication to the audience; meet with different IT teams, customers and stakeholders to establish current and future priorities with IT components to support the program’s business needs and those of the agency; provide IT input on new technologies, architectural or security requirements.

Essential Job Function 2: (30%) Oversee and provide input on the requirements management process within various IT Portfolios; lead high-level requirements meetings to understand and document product, business and technical needs for various HHS Program areas; develop Epics, Stories and tasks for Projects; Resolve conflicting business and technical requirements; research, analyze, document and communicate application, data, infrastructure, security, Accessibility needs/requirements and ensure solution alignment to requirements; collaborate with other IT areas, Project Management Office, Chief Technology Officer and Application Development – to perform analysis, design and planning; act as a Product Owner for products being developed using Agile methodologies; leverage standard methodologies, processes, and tools; Support preparation of agency governance materials (i.e., business justification, cost/benefit analysis, etc.); develop, review and provide feedback of project deliverables such as project charters and design documentation; provide feedback to IT and HHS leadership.

Essential Job Function 3: (20%) Analyze policies and procedures to determine the impact on business processes and existing systems; identify and document downstream dependencies, requirements from Legislative Mandates, Bills, and new policies and procedures; develop and conduct training sessions that educate customers, colleagues and stakeholders on business analysis techniques and standards; develop documentation and demos to help customers and IT transition following the changes in policies and procedures.

Essential Job Function 4: (5%) Other duties as assigned including but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

List of knowledge, skills, and abilities critical to performance in this position:

• Knowledge of software development life cycle and business analysis methodologies
• Knowledge of business and management principles involved in strategic planning
• Knowledge of project management principles and practices
• Skill in analyzing and evaluating complex information technology applications, policies, issues, legislative mandates, standards, policies and procedures
• Skill in gathering input, formulating a plan, providing follow-through and carrying it to fruition
• Skill in developing creative and workable solutions to complex problems and issues.
• Skill in effective verbal and written communication and presentation skills
• Ability to translate user/business needs into technical requirements
• Ability to communicate technical instructions to system users
• Ability to analyze, evaluate, interpret business requirements and business rules and map / integrate them to technical requirements
• Ability to exercise sound judgment in making critical decisions
• Ability to bring about consensus on contradicting views
• Ability to analyze and document ambiguous and continuously evolving business needs