IT Program Manager

Primary Accountabilities:

Develop project plans for PMO (Project Management Office) projects including, but not limited to, aspects such as project objectives, measurable metrics, tools to be used, impacted systems, system specifications, schedules, project budgeting and stakeholders
Articulate project objectives and establish tracking mechanisms to measure and track these objectives
Identify key stakeholders, their roles on the project and their upstream and downstream system dependencies
Identify change management needs and process changes to prepare detailed organization-wide change management strategies for all teams impacted by systems implementations, upgrades and ongoing modifications
Identify any requirements for initial or additional project resources
Monitor project budget and its components
Manage project execution to adhere to the project budget, scope and schedule
Report statuses, progress, risks, and deviations to the steering committee, executive leadership (where needed) and key stakeholders
Establishes project organization and methodologies and defines roles and responsibilities. 
Creates and implements a communication plan. 
Communicates to stakeholders and project sponsor. 
Identifies, tracks, and ensures resolution of issues and removal of barriers.

Qualifications/Requirements:

7+ years of experience working in Program/Project Management within a global organization 
The candidate must have skills and experience managing large projects and manage multiple priorities
Self-starter who welcomes responsibility, along with the ability to thrive in an evolving organization and an ability to bring structure to unstructured situations 
Highly skilled in program management frameworks and methods. PMP and Scrum certifications are an added advantage 
Strong program management background who understands lifecycle management, governance and use technology to automate compliance risks. 
Understanding of legal risk and compliance with regards to infrastructure projects including ensuring SOX compliance of all project deliverables
Ability to partner with a multi-tiered and matrixed organization model to deliver complex programs. 
Task oriented, able to plan, track, lead and execute project deliverables 
Strong Communication Skills/Able to Persuade/Influence Others at all Organization Levels and the ability foster lasting partnerships 
Ability to translate business requirements into critical data dependencies and requirements 
Ability to solicit followership from the functional teams to think beyond the ‘way the things work today' 
Foster lasting relationships across varying organizational levels and business segments with the maturity to interface with all levels of management 
Matrix management skills and business acumen 
Excellent written & verbal communication skills
Expertise in Service Now, JIRA tool and MS Project tools
Agile project management methodology including: Scrum and Kanban delivery methods; Agile ceremonies and Program Increment (PI) planning
SOX (Sarbanes Oxley Act of 2002) compliance standards

Required Field Of Study

Bachelor’s Degree in Management Information Systems (or similar)
Preferably have PMP or equivalent Project Manager certification