IT Programmer Analyst

Job Description:
Responsible for the development and integration of new applications into the technical infrastructure and existing business processes. Provides technical or functional guidance to project or work teams as needed within a specific discipline. Collaborates on an on-going basis with the Business Systems Analyst. Analyzes, designs, develops, tests, debugs, implements, maintains and/or enhances existing or new systems that are reliable and efficient. Experience with Scrum and/or Kanban software support and development teams preferred. Experience with Scaled Agile Framework (SAFe) is desired.

Job Duties & Responsibilities:

• Assist in the definition, development, and documentation of software's business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users
• Analyzes, designs, develops, tests, debugs, implements, maintains, integrates, customizes, and enhances existing or new systems
• Applies appropriate Agile or development methodologies, system development lifecycles, tools, and technology to manage development activities
• Automates the handoff of code releases from development to operations (DevOps)
• Participates in the change management and service ticket management processes including receiving, resolution monitoring, and ensuring customer satisfaction
• Ensures user satisfaction by providing preventative maintenance, troubleshooting, and timely resolution of more complex problems
• Designs, develops, and tests experimental application work to test new ideas with bounded cost and time frames
• Ensures that applications processes are conducted in line with corporate social responsibility, security, compliance, environmental, and technical policies and applicable standards and legislation
• Defines metrics and monitors Service Level Agreements (SLAs) for systems being developed
• Performs other job-related duties as assigned
• Consistently write, translate, and code software programs and applications; according to specifications and development standards per specific discipline
• Assist in definition, development, and documentation of software’s business requirements, objectives, deliverables, and specifications on a project-by-project basis n collaboration with internal users
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