IT Project Manager

Responsibilities:

Manage overall Telecom program, including all associated medium to large Projects

Create project plans, budgets, and manage project flows with little oversight or guidance

Define project scope, objectives, and deliverables that support business goals in collaboration with Senior Leadership and stakeholders

Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion

Follow and utilize processes and procedures as defined by the PMO to manage project deliverables

Properly communicate project status using the proper report format to Senior Leadership, project stakeholder, and project team members

Proactively manage changes in project scope, identify potential crises, and devise contingency plans

Manage a wide range of telecom and infrastructures projects, including: 5G migration, VoIP Migration, Infrastructure Engineering, Store Moves/Adds/Changes/Deletes, EU Migrations, Inventory Management, Technology exploration, Device patching, SDWAN, training, policy/procedure creation and Incident management

Provide weekly, monthly, and quarterly updates and presentations on progress within the Cyber-security program

Track project financial and spending to provide reporting

Actively alert leadership to project risks and issues

Coordinate between global teams, creating meetings based on various time zones, organizing work efforts, manage work efforts in different countries

Requirement:

Bachelors degree in finance, Business Administration, Computer Science, Information Systems, Engineering required or equivalent experience.

Relevant certifications such as PMP, Agile/Scrum and 5+ years managing programs and large, complex projects

10+ years direct work experience in a project management capacity, including all aspects of process development and execution

Responsible, organized, analytical, curious, and results oriented

Strong familiarity with MS Office Suite, especially Excel and PowerPoint.

Being adept at project management software, such as Smartsheet and/or MS Project is a big plus

Experience at working both independently and in a team-oriented, collaborative environment is essential

Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities

Reacts to project adjustments and alterations promptly and efficiently

Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines

Ability to elicit cooperation from a wide variety of sources, including upper management clients, and other departments.

Experience managing large and multi-million-dollar, global projects that span across thousands of locations

Technical experience within several infrastructure domains, including:

Telecom, network, server, cloud, M365 (office, SharePoint, Intune, Active Directory), End-User-Compute, and Mobility

Ability to bring project to successful completion through political/geography sensitivity

Strong written, oral communication, and interpersonal skills

Adept at conducting research into project-related issues and products

Must possess a customer service mindset

Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial

Familiar with telecom services, including:

TEM, service provider portals, broadband, invoicing, billing, budgeting, field services, LTE/4G/5G, Craddlepoint, SDWAN

Bonus if you have large-scale deployment experience with POTS to VoIP and/or SDWAN