IT Project Manager

Project Overview
The Project Manager role will support capital projects. Responsibilities will include governance and reporting and providing information for effective management decision-making. Both waterfall and agile project delivery approaches may be used.
Job Functions & Responsibilities:
Primarily responsible for meeting project commitments, including communications with sponsors, stakeholders, etc.
Act as the bridge between the business and IT. Support the IT workstream and documents of projects (schedule, tasks, cost, changes/risks/issues) via IT PMO processes, procedures, and tools for assigned projects. As needed, support all project workstreams: initiation, planning, implementation and closure for enhanced or new system.
Monitor the project schedule, budget, and deliverables. Track progress and review project tasks to make certain deadlines are met appropriately.
Recognize problems or situations that are or may impact the project delivery. Work cross-functionally to resolve issues, mitigate risks and support change. Analyze decisions and actions for their support of the project’s strategic direction. Work with senior management to escalate and resolve more complex issues and risks.
Support the project with realistic resource plans for all phases of the project including the handover to production support.
Assess impact of technology requirements and constraints on project scope.
Utilize project management methodologies (Agile, Waterfall, hybrid) to drive technical solution delivery.
Support solution delivery processes, procedures, and toolsets (DevOps, configuration management, change management) to deliver stable, hardened, and scalable solutions.
Support project financials - project budget and forecast
Ensure the solution and the team follow IT ITIL/ ITSM standards, Enterprise Architecture, Cyber Security standards/policies, and other  technical standards.
Fulfill requirements for the IT PMO and IT Governance process including PPM Pro entries, project documentation standards, project reviews, gate promotions as defined in the IT PMO Playbook.
Work collaboratively with program teams, project teams, various IT teams, and related business unit staff to maintain thorough knowledge of the project objectives.
Promote and maintain communication between project team members and stakeholders and manage expectations.
Prepare correspondence, presentations and/or reports as required.
Follow-up on correspondence and outstanding requests for resolution.


Required Skills:
Understand the software development process and experienced in IT project management methodologies (Agile, Waterfall, hybrid) and IT solution delivery processes, procedures, and toolsets (DevOps, configuration management).
Strong and tested project management skills including: Customer relationship management, Sponsor expectation management, Risk management, Change Management.
Understand data governance, management & quality.
Organized, good communicator, deadline driven, team builder, leader, planner, problem solver, and agile.
Ability to promote and maintain a positive and inclusive work environment with project team members, co-workers, management, and vendors by behaving, collaborating, and communicating in a manner consistent with professional standards.
Superior interpersonal skills, conflict resolution, and negotiating skills, to ensure open communication across project teams. Ability to handle broad-based, often complex, communication. Ability to diffuse emotionally charged situations and use them to constructively build greater shared commitment to end goals.
Ability to work cross-functionally to solve problems and implement changes, analyze decisions and actions for their support of the larger area's strategic direction; and work with senior management to resolve more complex problems.
Outstanding record of project management success, both in results achieved and in use of professional methodology.
Education & Certifications
Bachelor’s Degree in a technical or business discipline. An advanced degree is preferred.
Project Management Certification is preferred.
Minimum 7+ years of increasingly responsible experience, including experience successfully managing various projects/ programs
Experience with enterprise transformational projects desired
Note on Bias and Equal Opportunities:
This is dedicated to promoting diversity, equity, inclusion, and belonging within its workforce. We believe in equal opportunities for all employees and applicants, and we strive to create an inclusive environment free of discrimination based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic.