IT Solutions Engineer

Responsibilities:

• Lead in delivering identified solutions that support the business needs.
• Ensure that the solutions developed complies with given architecture guidelines, specifications and business partner quality requirements while safeguarding the usage of the Company's standards, tools and platforms.
• Provide detailed functional and non-functional requirements and specifications for proposed solutions including time and scope involved.
• Develop test plans, coordinates, and conducts user acceptance and integration testing of solutions to ensure the requirements at met before deployment to production.
• Work closely with Product teams to guarantee products and solutions are available and working properly.
• Participate within the Dealer Engagement Stable Team to understand the North America TDP processes, but also the Global TDP processes.
• Act as the Knowledge expert (SME) in the TDP area for End-to-End processes.
• Identify and propose solutions and features to fit the TDP product.
• Solve assigned issues together with the business.
• Document and monitor requirements needed to institute proposed updated requirements such as legal, customer experience or other.

Requirements :

• Bachelor's Degree in Business Information Systems, or any related field.
• Superb communication and presentation skills.
• Excellent analytical, organizational, and problem-solving skills, including the proven ability to adapt to a dynamic project environment and execute multiple projects concurrently with a global perspective and the ability to understand and work effectively in a culturally diverse organization.
• Proven ability to manage stakeholder interests while simultaneously managing conflicting priorities and business interests with excellent interpersonal skills, relationship management skills, conflict resolution skills, and negotiation skills.
• Team Collaborator / Team Player.

Technical Experience

• Working knowledge of Adobe Experience Platform.
• Strong understanding of Extranets.
• Familiarity with IAM technologies and processes.
• Strong understanding of large datasets and relational databases.
• Expert level in writing user stories with acceptance criteria based on business requirements.
• Proficient in Microsoft Word, Excel, PowerPoint, Azure DevOps, and Visio.
• Must possess a strong understanding of the Agile methodology and working with Cross Functional Collaboration.
• Drive and desire to learn and grow both technical and functional skill sets.
• Professional work experience in analyzing computer hardware and software