IT Support Engineer

Job Description

Minimum 5 Years of Experience on IT Operations and Leadership

Good understanding of support processes and ability to manage and develop a team

Experience in managing a team of Field Support engineers, IT Support engineers

Experience on Vendor service management

Excellent communication and co-operation skills

Proactive and independent ways of working

Fluent oral and written English and Italian

ITIL knowledge, certificate is considered an advantage

Good interpersonal skills and customer-oriented mindset

Should be able to understand the IT Infrastructure, IT Change Management, Basic Understanding of Network and Servers

Should be able to work on Microsoft Office tools