Description

Job Description

Searching for an outstanding Support Engineer Technical Lead to join our Information Technology team providing technical support for an active trading environment. This position will have a hands-on role in engineering, deploying, and sustaining the systems and applications directly utilized by our end-users working closely with employees to support their technology needs. Collaboration and mentorship of driven technology professionals will be necessary to deliver solutions built primarily on Microsoft technologies.

Job Requirements

  • Bachelor's degree, preferably in Management Information Systems or Computer Sciences.
  • 6+ years of progressive enterprise infrastructure exposure supporting end user systems in an enterprise environment
  • 2+ years engineering and implementing end user systems in an enterprise environment
  • Administration level knowledge of Microsoft Operating Systems, Microsoft Azure Active Directory, Office 365, and Windows Operating Systems
  • Install, configure, test, and maintain operating systems, application software, and management tools
  • Experience managing projects including milestones and target completion dates
  • Knowledge of desktop and server hardware, including performance optimization
  • Familiarity with MDM/MAM solutions
  • Fundamental knowledge of IP networking, routing, and system security
  • Strong exposure to utilizing PowerShell in management of systems
  • Proficiency in VOIP and SIP video conferencing technologies
  • Excellent written and verbal communications skills and strong customer service experience
  • Insatiable level of technical curiosity
  • Availability for night and weekend on-call work as well as light travel
  • Must be physically able to lift and carry computers and other related equipment of up to 50 lbs.

 

Beneficial Skills and Interests

  • Programming and scripting languages such as Python, Visual Basic, VBscript, or similar scripting/programming knowledge
  • Imaging solutions such as Windows Deployment Services and System Center Configuration Manager
  • Understanding of Unix/Linux especially RHEL and CentOS
  • Basic understanding of coding best-practices and version control
  • Usage of configuration management systems and automation technologies such as Ansible
  • Exposure to JIRA and Confluence or similar suites or ticketing systems
  • Software management including repackaging, scripted installations, and deployment
  • Leading technical training, both one-on-one and in group sessions
  • MCP/MCSE/CCNA or equivalent a plus
  • Knowledge of the Securities and Trading industry

Key Skills
Education

Bachelor's degree

Back To Jobs