IT Support Specialist

Required skills:

• Bachelor’s degree in Computer Science, Information Technology, or related field preferred.
• Proven experience (X years) in IT support roles, with a focus on help desk and system administration tasks.
• Strong knowledge of Windows operating systems (Windows 10, Windows Server) and Active Directory administration.
• Basic understanding of networking concepts and protocols.
• Excellent problem-solving skills and the ability to prioritize tasks in a fast-paced environment.
• Effective communication skills, both verbal and written, with a customer-oriented approach.
• Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus.