ITSM Automation Tester

ITSM Automation Tester: (No of Openings - 1)
• ServiceNow/BMC Automated Test Framework SME and have strong exposure to Agile methodology
• Responsible for developing high quality automation code for modules like CHANGE, INCIDENT Management etc. using ServiceNow/BMC ATF (Automated Test Framework) tool.
• Understand technical and functional design requirements related to ServiceNow/BMC and convert to test artifacts.
• Create and manage the automation scripts and understand the workflows.
• Experience in Agile methodologies
• A fundamental understanding of ITSM/ITIL concepts
• Strong communication skills required and should be a good team player.
• Excellent troubleshooting skills with the ability to demonstrate influence in a consultative fashion to stake holders and other team members.
• Experience in JIRA and also good understanding in Bug life cycle process.