JD of Reliability Engineer

• Perform analysis on previous alerts, incidents and usage patterns to better predict issues and take proactive actions to eliminate the problem/incident occurrence.

• Ensure timely resolution of events/alerts and incidents. Act as L2.5 for Infrastructure issues and escalations, work on incident and problem management activities. Coordinate problems/defects/corrective actions with L3 teams.

• Perform quality reviews on the analysis and resolutions done by L2 team. Participate and Review the RCAs/8Ds. Ensure timely implementation and effectiveness of permanent corrective actions owned by L2.

• Work with cloud providers and drive implementation of cloud policies and best practices. Coordinate/Work with technology vendors (Like MSFT, RedHat etc ) for tech vendor related issues.

•Reduce toil by automating repeated operational activities and reduce risk of manual failures by adopting automation/scripting

• Advises on capacity planning and provides continuous assessments on systems behaviour and consumption, working towards optimization of resources by maintaining the reliability and resilience of infrastructure and products.

Note: You will be working as contractor with us for 6 months and then you will get hire full time with www.jci.com

Mail to [email protected]