Jira Admin Service

Design and implement Atlassian solutions (Jira Service Management) tailored to the specific

needs of manufacturing and quality management processes.

Configure and customize Jira products to automate processes improve efficiency, and

enhance user experience for all stakeholders involved in quality management.

Manage Jira intake queue.

Perform data migration from one Atlassian environment to another, ensuring data integrity

and minimal disruption.

Provide development support for new ticket processes, new features, forms, queues,

workflows, etc. for operational or planned/proposed capabilities

Timely and cost-effective implementation: Focus on delivering solutions that meet business

needs within budget and time constraints.

Develop and maintain Architecture Artifacts, business capability models, Process Models,

Application Integration Model, Data Models etc. Document process diagrams, Common Built

Intent Diagram, Technical design decisions, System integrations, and future state

considerations to ensure a clear understanding and maintainability of the Atlassian

ecosystem

Collaborate closely with different working streams and engineers.

Maintain strong communication and understanding of cross-functional team needs to ensure

Atlassian solutions align with broader business objectives

You will be a problem-solver who can navigate evolving requirements and adapt solutions as

needed

Excellent communication skills with the ability to adapt the communication style for the

audience.

Proficient in the implementation of Atlassian Plugins. Extend the functionality of Atlassian

products by configuring and customizing plugins to meet specific needs

Manage your workload effectively and deliver results on time.

Use debuggers to Identify and resolve issues within Atlassian applications and integrations.

Assess risks and implement mitigation and contingency plans.

Proactively identify potential problems and develop solutions to minimize disruptions

Proficiency in developing scripts for automating processes and workflows using

ScriptRunner

Service Qualification/Requirement

Proven ability to work independently and manage multiple priorities

Proven experience working within the datacenter industry and a strong understanding of

work order management processes.

Proficiency in Jira Administration

Troubleshooting and problem-solving skills

Ability to break down complex problems into actionable steps and get things done in a

rapidly changing environment.

Excellent Communication skills

Ability to lead projects and work with end users

Candidates should have at least one Atlassian Professional certification; this is preferred.

High School Diploma

Experience with Scripting