Jira Administrator

Responsibilities

• Jira Configuration and Customization: Manage and configure Jira to meet the needs of various teams and departments within the organization.
• Create custom workflows, issue types and screen schemes. User Management: Maintain and administer user accounts, permissions and roles.
• Ensure proper access control to maintain security and data integrity. 
• Integration: Integrate Jira with other tools and systems such as Confluence, Bitbucket and third-party plugins to enhance collaboration and streamline processes. 
• Automation: Implement automation rules and scripts using Jira’s built-in features or scripting languages like Groovy or Python to improve efficiency and reduce manual tasks.
• Support and Training: Provide support, training and documentation to Jira users ensuring they can effectively use the platform for their daily tasks.
• Documentation: Maintain detailed documentation of configurations, changes and procedures to ensure transparency and knowledge sharing within the team.
• Security Compliance: Ensure Jira and related systems comply with security and privacy standards implementing best practices for data protection.
• Stakeholder Communication: Collaborate with different teams and departments to gather requirements and communicate updates and changes effectively.
• Qualifications: Proven experience as a Jira Administrator with a strong understanding of Jira’s capabilities and best practices.
• Proficiency in configuring and customizing Jira, including workflows, schemes and permission schemes.
• Excellent communication and interpersonal skills.
• Ability to work both independently and collaboratively within a team.
• A proactive and result-oriented mindset. Strong problem solving and troubleshooting skills.
• Plus: Jira Administrator or Atlassian Certifications Experience with Jira Service Management, Confluence, Bitbucket and other Atlassian tools Knowledge of scripting languages (e.g., Groovy, Python) for automation