Jira- Senior Application Administrator

Job Description

The scope of the proposed services will include the following:

• Provide maintenance, support, troubleshooting, and updating/upgrading of Jira.
• Oversee the administration, configuration and support of Jira, external application integrations (ex: GitHub and Bamboo), and Atlassian Marketplace 3rd party applications.
• Identify, respond, research and resolve program, data, or system software problems in consultation with other employees and/or users.
• Provide technical knowledge transfer, training, documentation, mentorship and guidance to State personnel for requested work.

Expertise and/or relevant experience in the following areas are mandatory:
 

• Experience performing upgrade of multi-node data center instance (9.x version minimum)
• Experience updating Jira application configuration files (e.g., setenv.sh, server.xml, web.xml, application-properties, dbconfiguration, etc.)
• Experience creating and updating Bash scripts
• Experience maintaining CRON table entries
• Experience creating and updating Groovy scripts
• Experience using RHEL command line
• Experience monitoring and troubleshooting issues with clustered nodes, submitting and working with Atlassian support as necessary
• Experience with TSQL and creation/alteration of SQLServer database objects (e.g., stored procedures, views, tables, etc.)
• Experience performing Jira project configuration including customized workflow post- functions, custom listeners, custom events, and complex work item security schemes

Experience constructing JQL including advanced functions

Expertise and/or relevant experience in the following areas are desirable but not mandatory:
 

• Certification as Jira Administrator
• Set up and use of Jira API's
• Configuration of external application integrations (ex: GitHub and Bamboo) and Atlassian Marketplace 3rd party applications
• AD/LDAP connection and configuration
• HTML/Javascript
• Structure
• Zephyr Squad and/or Zepyr Scale
• Basic understanding of load balancing and networking