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Jr ServiceNow Developer

[Austin, TX, 78753] |   2022-01-27 09:00:50

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Job Code : SCTASK0745744

Job Title: Jr ServiceNow Developer

Location: Austin, TX

Duration: 12 Months

** Candidates MUST be local to Texas **

DESCRIPTION OF SERVICES: (Required)

The Department of Information Resources (DIR) requires the services of 1 ServiceNow Developer hereafter referred to as Worker, who meets the general qualification of Software Developer Emerging Technology and the specifications outlined in this document for Texas Department of Transportation.

As a ServiceNow Administrator, you will be responsible for configuration, administration, maintenance, implementation, and expertise of TxDOT’s ServiceNow implementation. You have a solution-focused mindset and the ability to provide excellent customer service, training, and support.

Configure and enhance core application, including, but not limited to, Service Catalog, Service Portal, Incidents, CMDB, Knowledge Base, and Reporting

Administration of ServiceNow platform, including issue and performance mitigation, and health checks.

Guide the improvement of IT support, service management, and managed services deliverables and workflows.

Establish and enforce systems design and architectural standards through communication, documentation, and metrics.

Establish and maintain the implementation of best practices throughout the delivery lifecycle.

Plans, develops, tests, manages, and documents system configurations, customizations, and integrations.

Ability to work well in a team and independently, communicating clearly and regularly through multiple means to operations, peers, and management.

Gathering and reviewing stakeholder process requirements and mapping them to ServiceNow capabilities with an eye to industry best practices.

Maintaining existing applications and implementing additional applications.

Upgrading the ServiceNow Platform on a regular basis.

Determines the cause of application or environment problems by gathering information related to the problem; identifies appropriate resolution options; obtains appropriate approval; and coordinates the execution of the selected option.

Performs other related duties as assigned.

The workers responsibilities and skills must include:

WORKER SKILLS AND QUALIFICATIONS (Required)

Minimum (Required): insert specific minimum skills for this Contract Position)

YearsSkills/Experience
4Administration in ServiceNow in ITSM, CMDB, Service Catalog
4Strong written and verbal communication skills and ability to gather, understand, organize, and interpret relevant data and information
2Experience translating requirements to technical design

Preferred (Optional): insert specific preferred skills for this Contract Position)

YearsSkills/Experience
2Familiar with Client Scripts, Business Rules, Data Policies, and Access Control Lists, scripting experience
2JavaScript, Jelly Scripting, Glide, HTML, XML and/or JSON

Thanks,

Riyaz Khan Pathan 

Sr Technical Recruiter

 

 

1601 N Harrison Ave, STE # 2B, Pierre, SD 57501

Phone: 605-220-5981 Ext 113 | Direct: 605-776-2219 |

Email: riyaz.khan@my3tech.com

LinkedIn: https://www.linkedin.com/in/riyazkhanpathan/

F: (605) 609-2010  |

W: www.my3tech.com

Certified Minority Business Enterprise (MBE)

Key Skills
Education

Any Graduate

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