Junior IT Support Engineer

Responsibilities

Ensure maintenance and support for all IT systems, networks, and communications.
Maintain, support, configure, and administer the company’s servers, equipment, and IT networks.
Develop and implement backup/restoration procedures for servers, databases, and computers.
Install and maintain routers, switches, printers, appliances (Checkpoint, Juniper SSL-VPN, BlueCoat), computers, and servers running on various platforms (Windows, Linux, Solaris).
Apply group procedures to ensure network security (firewalls, VPN, etc.) and data security.
Evaluate, select, and implement the best software and hardware solutions required for various systems, processes, and actions.
Interconnect networks and provide access to the global Internet.
Provide IT support to all company employees.
Collaborate and coordinate with the IT departments of partners.
Prepare reports related to IT activities and any specific reports requested by company management.
Support in the procurement of IT equipment and accessories.
Periodically inventory IT equipment and accessories.
Monitor the functioning of communication equipment to maintain the network operating environment within normal parameters.

Requirements

Must Have:

Minimum 1-2 years of experience in IT support.
Knowledge in network and server administration and configuration.
Problem-solving and IT incident management skills.
Ability to work efficiently both independently and as part of a team.
Knowledge of IT security and data protection.
Excellent communication and interpersonal skills with end-users.
Fluent verbal and written English skills.
Availability for full-time work on-site.

Nice To Have

Bachelor's degree, preferably in Computer Science, Engineering, or related field.