Description

Job Description:

●        Work independently with vendor and guide Ops team.

●        Point of Contact support for any major incident escalation

●        Perform architecture reviews and aid application teams in transitioning into container/ Cloud environments based on solution.

●        Manage and guide L2 OPS (24*7) support team for all BAU issues.

●        Mentor and train L3 OPS members.

●        Communicate technical concepts to non-technical audiences.

●        Work with virtual and in-person teams, and work under pressure or to a deadline.

●        Manage all engineering escalations.

●        Strive for looking best practices in industry, analyses existing environment and propose remediation plans.

●        Asset and Competency Development (update existing SOPs and create new one based on day-to-day activities) Work with vendors in evaluating and implementing new technologies

Key Skills
Education

Any Graduate

Back To Jobs