Kubernetes Container Platform Support Tech Lead (DevOps)

REQUIREMENT DETAILS:
•    Architect, implement, and operate container services platforms, emphasizing integration with CI/CD pipelines.
•    Leverage automation to enhance efficiency and minimize manual tasks.
•    Meticulously assess risks while ensuring task efficiency.
•    Analyze, diagnose, replicate, and resolve technical issues reported by customers using Client PaaS and CaaS platforms.
•    Develop maintainable, reusable software from a consumer-centric perspective.
•    Take ownership of unresolved issues, seeking in-depth knowledge for timely resolution.
•    Handle and maintain support requests from business unit customers.
•    Collaborate with other engineering groups to triage customer and business unit issues.
•    Contribute to building and peer-reviewing knowledge base articles and product documentation.

Skills and Experience Needed
Required :

Minimum of 7 years of hands-on experience building and maintaining Container Platforms. ARO (Azure Redhat OpenShift) is a must with any one of the following:  PAS/TAS, PKS/TKGI, GKE, IBM Redhat OpenShift, ROSA.  Any additional ones are nice to have.
•    Proficiency in deploying and supporting Kubernetes on at least one public IAAS provider (Azure, Amazon, GCP, Alibaba).
•    Strong networking fundamentals, including TCP/IP, subnetting, socket vs. connect timeouts, routing, and DNS.
•    Experience designing and implementing Infrastructure as Code APIs using tools like Swagger.
•    Solid understanding of virtual computing environments, including Hypervisors and load balancing concepts.
•    Familiarity with Identity Management, Access Management, and Certificate Management.
•    Demonstrated competency in programming/scripting languages (with a preference for Go, Ansible, Terraform, and Python).
•    Hands-on experience with distributed systems (Windows and Linux) and virtualization software (VMware).
•    Understanding of DevOps practices, with hands-on experience in Automation/Continuous Integration using tools like Jenkins, Harness, RunDeck, GitLab, and GitHub.
Desired
•    Experience with NSX, NSX-T, and Panorama.
•    Familiarity with Vsphere7 and TKG.
•    Background in DevOps methodologies.
•    Excellent communication skills.
•    On-call experience.