L1 NOC Engineer with RAN exp

Position Name – L1 NOC Engineer with RAN exp
Location – Littleton, CO 80120 (Onsite from day 1)
Full Time & Contract
Interview Slots Available

Note:
4 days 10 hrs./day either Sun-Wed or Wed-Sat. Should be comfortable with rotational shifts.

Shift hours
·        6am-4pm MST
·        12pm-10pm MST
·        8pm-6am MST

Job Description:
Alarm related TTs assigned to L1 RAN team (Altiostar and Mavenir) to be resolved or assigned further to L2 within SLA
Accept calls/Tickets from Customer Care
Manage Fault ticket till closure
Diagnosis at primary level
Coordinate with concerned teams for resolution
Escalate non – repetitive, critical, service affecting faults to L2 fault management team

Preferred:
Knowledge or understanding of RAN networks
Understanding of 5G ORAN Network Functions (CU, CU-CP, CU-UP, DU, gNB, RUs)