Description

Role:L1-Servie Desk

 

Job Description :

 

Job Description as per our discussion,

  • Fluent in English, Italian, German or French. Proven communication skills. Banking skills.
  • L1_Service Desk - Manage client requests by ticketing tool, mail and phone.
  • Escalate tickets to the correct 2nd level areas.
  • Quality controls before ticket closure.
  • Production of statistic and reports.

Key Skills
Education

Any Graduate

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