L2 Application Production Support Jr

About the job

Immediate need for a talented L2 Application Production Support Jr. This is Full Time opportunity and is located in Mexico (Remote). Please review the job description below and contact me ASAP if you are interested.

Key Requirements and Technology Experience:

• Experience as a L2 support engineer.

• ITIL Process experience with Service Mgmt., Knowledge Mgmt., Incident Management.

• Hands-on experience in SQL (Pl/SQL), UNIX and Shell Scripting are mandatory.

• Hands-on Read and Debug Code (Java or any OOP Language) / Optional.

• Skilled in Debugging and Troubleshooting. Ability to perform RCA.

• Good communication skills with ability to articulate the technical and functional aspects of development/production problem to help drive solutions with App Dev teams and senior stakeholders.

Our client is a leading IT organization and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.