Lead Salesforce Admin/Developer

Role – Lead Salesforce Admin/Developer

Full time with one of our client. 

Exp : 7+Yrs

Notice period: Immediate or 15 days, 30 days

Location – Chennai, Bengaluru, Pune, or Hyderabad (Hybrid)

Overview:

• We are seeking a highly skilled and experienced Salesforce Admin + Developer to join our team.
• The ideal candidate will possess a deep understanding of Salesforce platform, expertise in administration, customization, and development.
• They will be responsible for managing, optimizing, and extending Salesforce solutions to meet the dynamic needs of our organization.

Salesforce Administration:

• Monitor system performance, security, and user permissions
• Manage user profiles, roles, and sharing settings
• Create and manage custom objects, fields, and relationships
• Configure and maintain organization-wide settings and processes.

Responsibilities:

• Proven work experience as a Salesforce Administrator with developer experience or similar role with 7-10 yrs. of experience
• Experience with Apex, Visualforce, Lightning Web Components (LWC), and Salesforce APIs.
• Communicate effectively with users and stakeholders about issue status, changes, and any ongoing system maintenance.
• Responsible for Debugging issues, providing technical guidance and resolving user support tickets/issues
• Role requires a blend of Salesforce Administrative and Salesforce Development experience
• Troubleshoot and resolve user-reported issues related to Salesforce objects, workflows, reports, dashboards, and system performance.
• Handle configuration issues including security settings, page layouts, validation rules, workflows, process builders, and Lightning flows.
• Manage and prioritize production support tickets, ensuring timely resolution within SLAs.
• Identify root causes of recurring issues and provide long-term solutions to reduce operational disruptions.
• Create and update knowledge base articles and user documentation to help users troubleshoot common issues independently.
• Able to identify the root cause related to Data related issue and identify the scenario.

Please share cv to below mail id :

[email protected]