Lead Technical Architect

Key accountabilities and decision ownership:   Technical accountability and leadership of the virtual team responsible for the detailed design, development, delivery and test of multi-million-pound complex customer solutions working alongside the Programme Manager, providing assurance and governance for technical components of the solution.Low level discovery of existing solution components and owner of the transition from existing to proposed solutionSign off and acceptance of pre-sales High Level Design and statement of requirements on behalf of the Solution Integration team Owner of the Solution Integration statement of work which translates the high-level design and requirements into detailed technical deliverables, identifying the risks, assumptions, Issues and dependencies for submission into the Programme risk register Technical risk/issue ownership and management/resolution during solution delivery.Operate the Solution Integration governance processes and to hold internal and external technical teams to account.Act as a subject matter expert and be accountable for the customer solution design engagement during post-sales solution delivery, participating and often leading detailed design and system integration workshops.  The output of which is to capture detailed customer technical requirements to determine the optimum solution design for their business to achieve maximum benefit from products.Accountable for producing Design statement of work, to include 3rd party deliverables and then complete the detailed solution design in accordance with Design methodology ensuring compliance of 3rd party design deliverables.To provide pre and post sales consultancy to drive the generation of new business and provide 4th line support to the customer services organisation.

Core competencies, knowledge and experience:   Highly effective technical planning across customer, internal and 3rd Party technical teamsBuilds influential and effective relationships with technical, service and delivery teamsBuilds astute relationships within customer organisationsEffective management of internal and external teamsBusiness Acumen/Transformation focussedExperience of designing in one or more core areas of UC, Contact Centre and LAN/WAN related technologiesSignificant experience of fixed product market, in depth understanding of complex customer solutions including UC, Contact Centre and LAN/WAN related technologiesProven track record for delivery of large scale, complex projects delivering IT/Telco customer solutions; demonstrable leadership skills and organisational experience evangelist /Product Champion High standard of stakeholder management, written & verbal communication skills

Must have technical / professional qualifications: Enterprise Architecture Framework (e.g., TOGAF) knowledgeStrong project delivery methodology (e.g., PRINCE2) and framework (e.g., MSP) knowledgeRelevant industry qualifications in technology field -CCNA/CCDA (CCNP/CCDP of benefit but not essential) Strong business process framework knowledge (e.g., ITIL)Vendor professional accreditations preferred. Degree in engineering or scientific discipline