Lead UX Designer

This individual will play a pivotal role in defining the user experience for a loan origination platform and customer-facing tools and applications. They will make complex business processes and capabilities into simple and efficient experiences for employees and customers. Responsibilities: • Collaborate closely with product managers, business analysts, developers, and other stakeholders to define requirements and create impactful solutions. • Participate in the product strategy process including planning, brainstorming, and road mapping by providing design and UX input in ideation and decision-making forums. • Conceptualize and create wireframes, prototypes, and user flows to effectively communicate design concepts. • Conduct usability testing and gather feedback to iteratively refine designs. • Participate in establishing and maintaining design systems to ensure consistency and scalability across all applications. • Work closely with our technology partners to implement designs and ensure alignment with design specifications and User Centered design best practices and methodologies. • Be an advocate for Human-Centered Design principles, unafraid to ask questions and ready to take risks that deliver value for users. • Give and solicit feedback from other designers and partners through regular reviews, critique, and workshops. • Mentor and guide junior designers, contributing to their professional growth and team success. Requirements: • Bachelor’s or Master’s degree in Design, Interaction Design, Human-Computer Interaction or related field or equivalent professional experience. • 6+ years of hands-on experience designing and building web and mobile experiences. • Strong portfolio demonstrating an outcome-focused, innovative design process. • Proficiency in design tools such as Figma, Sketch, etc. • Working knowledge of front-end concepts for dialog with engineering partners. • Proven track record of working in Agile environments, delivering high-quality designs within sprint timelines. • Experience with generative research and creating solutions supported by strategic insights. • Experience with evaluative testing methodologies and User Testing or similar tools to conduct tests. • Excellent communication and collaboration skills, with the ability to engage effectively with cross-functional teams. • Experience building inclusive, accessible experiences and WCAG 2.2 guidelines. Preferred: • Previous experience in the financial industry, especially lending. • Previous experience working on complex, internal business apps with high information density. • Strong team player with exceptional empathy and a positive attitude. • Ability to thrive in a fast-paced environment, managing multiple projects concurrently.