Learning Experience Designer

Job Description

We are seeking a highly motivated Learning Experience Designer, who is passionate about education and technology. You will be working closely with the product and sales SMEs to create an intuitive and innovative experience for our Agents, to craft compelling, scalable, and highly engaging learning experiences using a range of tools.

Major Responsibilities

Create innovative and engaging Agent learning experiences for NYLIC University that improve business critical capabilities (e.g. product knowledge, skills, mindset).

Design and develop content for both self-paced and instructor-led learning for various programs including life and annuity products, registered products and business management.

Collaborate with other departments and vendors to produce NYLIC University Agent training materials, eLearning, media assets, for use at workshops, conferences, and meetings.

Update existing training materials to include new products and changes because of tax law changes, product enhancements and any other requests by various product centers.

Use a variety of training tools to develop and update learning resources (e.g. eLearning, video, microlearning, vILT, ILT, job aids, etc.) for NYLIC University Agent training curriculum in all products.

Pilot and innovate with new learning strategies and tools.

Organize and prioritize work, manage multiples tasks according to set timelines.

Qualifications

Bachelor's Degree.

Minimum 5-7 Years Relevant Experience.

Thorough knowledge of adult learning concepts and methodologies.

Experience conducting stakeholder needs/gap analysis and writing performance objectives, course curricula, training design documents, facilitator guides.

Proficient in all phases of eLearning development - outline, design document, scripting, storyboarding, eLearning development, audio recording/editing, video recording/editing publishing, QA leveraging multiple authoring tools comparable to Articulate 360, Camtasia, Poll Everywhere, Adobe Audition, Adobe Premier, Adobe Illustrator, Photo Editor, Photoshop).

Ability to create animated, drawn and/or realistic videos (e.g. Murf/WellSaid, Vyond, Camtasia, Video Scribe, Aframe, Adobe After Effects).

Excellent written and communication skills.

Requires conceptual and innovative thinking.

Demonstrates proficiencies in project management.

Experience in delivering virtual classroom.

Exhibits a high degree of decision making and independence.