Description

Description:

  • Payments processing is one of the important business services which client provides for its customers globally.
  • As part of the ongoing investment in the reliability and modernization of these systems, client is making a multi-year investment in the proactive identification of resiliency and process improvements.
  • Within the Commercial Banking, Corporate Banking and Investment Banking Technology division, the Platform team provides management of the production environment.


In this role, candidate will:

  • Support a suite of applications across varying technologies enabling wires and payment processing.
  • Partner with cross-organizational teams to ensure end-to-end platform engineering capabilities are implemented, ensuring resilience, high performance, and high availability of the applications.
  • Responsible for production deployments, ensuring governance and controls and act as a gatekeeper for any changes to the production environment.
  • Provide cross-functional and cross-organizational coordination on root cause analysis for any production issues.
  • Drive recovery efforts during incident calls.
  • Gather essential information for root cause analysis and stability improvement.
  • Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability.
  • Conduct incident management and coordinate/implement solutions to prevent customer impact.
  • Inform leadership on ongoing issues through formal communications in alignment with ITIL best practices.
  • Learn new tools and concepts in platform engineering space to implement automation, building and testing CI/CD pipelines, Ansible, Prometheus, and Cloud engineering concepts etc.
  • Contribute to increasing system efficiencies and lowering the human intervention time on related tasks.

 

Required Skills:

  • 5 plus years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
  • 5 plus years of experience with Linux
  • 3 plus years database support/knowledge with Mongo and/or SQL experience (Oracle SQL)
  • 2 plus years app development or support in payments and/or wires applications