Loftware Technical Consultant

Job Description:

Pay Range $60hr - $65hr

Responsibilities:

• Understand customers’ requirements and their technical architecture, designing solutions for customer’s business requirements.
• Assist in scope definition, requirements analysis, functional/technical design.
• Assist in the technical proposal process and ensure that information and recommendations addressing customer requirements are accurate, properly defined, and detailed.
• Develop user interfaces, databases and backend logic for the integration of a labelling system with various third-party systems such as ERPs, WMS, MES or PLC.
• Perform installation, configuration, deployment, administration, and maintenance of solutions that implement industry standards using cloud and/or on-premises.
• Create and execute user acceptance testing materials.
• Assist in labeling process and solution consulting.
• Proactively communicate statuses to Project Manager including identifying potential roadblocks.
• Assist in the coordination of project activities such as schedules, subcontractor interactions, report creation, presentation preparation, and status reporting.
• Provide third level technical support on-site and remotely.
• Ensure a high level of customer satisfaction through the effective delivery of services.
• Instill trustworthy and resourceful relationship between clients, partners and Loftware.

Qualifications:

• Loftware Print Services Technical Expertise.
• Strong knowledge of Microsoft SQL principles including normalization and stored procedures.
• SQL Server 2016 and above database creation and management.
• Windows Server 2016 and above management (IIS, Active Directory).
• Experience with both object-oriented programming (C# / .NET Framework or Java) and scripting (VBScript, Python, JavaScript).
• Mobile application development experience is a plus.
• Familiar with communication channels (TCP/IP, HTTP, RESTful services) and network principles (DNS, DHCP).
• Experience with cloud platforms and technologies such as Microsoft Azure or AWS is a plus.
• Self-motivated and able to prioritize and take ownership of implementation issues from origination to resolution.
• Excellent problem solving, troubleshooting, organization, and time management skills.
• Solid communication skills, both verbal and written including the ability to convey technical principles to a non-technical audience.
• Solid planning and customer relationship skills.
• Thorough in preparing user interface documentation.
• Ability to maintain professional relationships with customers and co-workers.
• Ability to work reliably with some supervision of a senior consultant.
• Make technical presentations and demonstrate how a product will meet client needs.
• Provide basic and advanced solution training.
• Develop and deliver training material.
• Solid organizational skills including attention to detail and multi-tasking skills.
• Ability to learn new technology through self-study.
• Ability to assess client’s needs and management requirements and creatively provide solutions that address those needs, solve clients’ problems, and add value to the clients’ organization.